Return/Exchange Policy | The Basics
- Request a return within TWO WEEKS of your order delivery date. Exceptions are made for gifts!
- To exchange, place a new order for the preferred item and send the original piece(s) back for refund within one week of contacting us.
- Complete the HN Return Form to include in your return shipment.
- Ship your return back to us with a secure carrier of your choice OR use our prepaid return label for a small fee (US only).
- When your return is received, the appropriate refund amount will be issued to the original form of payment (unless otherwise noted on your HN Return Form).
If you have any issues with your new jewelry please contact us at Naomi@HannahNaomi.com and for more in depth information on fees and the exchange policy CLICK HERE.
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The Wedding Collection
The Unisex Collection
The Circle Collection
The Wraparound Collection
The Interlocking Collection
The Sunburst Collection
The Bead Collection
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Return/Exchange Policy
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