Custom Design Inquiry
All of our pieces are created from raw or recycled wire and sheet metal. We do not cast (the process of carving a wax mould to be filled with liquid metal) any of our pieces. This means that we, unfortunately, do not have the materials available to re-work heirloom pieces into a new design.
We do not work with any stones, plated metals or platinum. The materials we use are 14K Gold Fill, 14K Rose Gold Fill, Sterling Silver, White Gold (limited), 14K Solid Gold and 14K Solid Rose Gold.
We are most likely to take on custom orders that vary just slightly from our current designs. (i.e. a thicker or thinner metal type, smaller overall width, solid metal option, custom size hoop or pendant that we offer in a larger diameter, etc.)
We are happy to look over any reference photos you have for a brand new design! If the request involves duplicating a piece by another designer, we will politely decline out of respect to their intellectual property.
We cannot resize or reshape rings made by another designer.
If you need the piece by a specific date please let us know. Custom orders do take longer than our usual 5-10 business day production time.
Custom orders cannot be returned or exchanged.